Privacy Policy
Effective January 1, 2026
Artisan San Diego Concrete & Masonry, sandiegoconcreteandmasonry.com, service@sandiegoconcreteandmasonry.com
What this policy covers
This policy explains how Artisan San Diego Concrete & Masonry collects, uses and protects information when you visit our website, call us or ask for an estimate. We're a masonry contractor in San Diego, CA, and we collect only what we need to answer you and do the work you ask about.
It applies to this website, starting with our home page, and to the information you share with us by phone, email or our contact form. It doesn't cover other websites we link to, which have their own policies.
Information you give us
When you fill out our contact form, call us at (619) 220-2261 or email us, you may give us your name, phone number, email address, the address of the job and a description of the work you need. You might also send photos of your wall, chimney, driveway or other project so we can understand it before we come out.
Our contact form is hosted by an outside form provider, so the details you enter pass through their system before they reach us. We use that provider only to receive your request.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you view, how long you stay and the website that sent you here. This information comes through analytics tools and doesn't tell us your name.
Our site may also use cookies, which are small files your browser stores so a site can remember your visit and count traffic. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use the information you give us to:
Reply to your questions and schedule estimates.
Plan, price and carry out the work you hire us for.
Send estimates, invoices and updates about your job.
Keep records of the work we've done at your property.
We use analytics information to see which pages people read and to fix parts of the site that aren't working well. We don't use your information for anything unrelated to your request or our work for you.
Who we share it with
We don't sell your personal information, and we don't rent or trade it to marketers.
We share information only when we need to. That includes the service providers who run our website, contact form, email and analytics, a supplier or subcontractor working on your job when they need the address or job details, and a government office or court when the law requires it.
How long we keep it
If you contact us but don't hire us, we keep your request only as long as it's useful for following up, and then we delete it. If we do work for you, we keep job records such as the address, the scope of work and invoices for as long as we need them for warranty questions, taxes and our business records.
Analytics information is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep a record for a legal, tax or warranty reason, and if so we'll tell you why.
California residents may have added rights under state law, including the right to know what we collect and the right not to be treated differently for asking. You can opt out of emails from us at any time by telling us.
How we protect your information
We limit access to your information to the people who need it to answer you or do your job, and we use reputable providers for our website, form and email. No website or email system is completely secure, so please don't send payment card numbers or passwords through our contact form.
Children's privacy
Our website is meant for adults who own or manage property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the tools we use change. The current version is always on this page, and it applies from the time it's posted.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (619) 220-2261 or reach us through our contact page. We'll reply within 1 business day and work with you to sort it out.
To learn more about who we are and how we work, visit our About page.